Privacy Notice

At Postel Family Credit Union, nothing has ever been more important to us than our members. You can be confident that your financial privacy is a top priority of this credit union. Recent legislation requires us to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. If you have any questions, please contact a credit union employee at (940) 692-5885 or 1-800-376-7825.

We are committed to providing you with competitive products and services to meet your financial needs. Some of these products such as credit cards and share drafts require that we share information about you to complete your transactions and to provide you with certain financial opportunities. While we might share information, we always keep in mind protecting your privacy and using your information in a manner with your expectations.

Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our member’s privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell to other third parties the information we provide to them.

Information We Collect and Disclose About You

We collect and may disclose nonpublic personal information about you from the following sources:

  • Information we receive from you on membership and loan applications and other forms;
  • Information about your transactions with others; or us;
  • Information we receive from a consumer-reporting agency;
  • Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, and follow your instructions as you authorize or protect the security of our financial records.

If you terminate your membership with Postel Family Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic information.